Register once, recognise forever
Capture the patient in seconds. Returning patients are linked to your customer records, so the second visit takes a fraction of the time.
Hospital OPD & Front Desk Management Software
Behind every token issomeone’s family.Make waiting feel like care.
FrontDX gives every patient a calm, visible place in line — digital tokens, a live Now-serving board, and WhatsApp updates — so nobody has to stand anxious in a crowded corridor asking “kitna time lagega?”
- Walk-ins and appointments in one fair queue
- WhatsApp / SMS / email status link for every patient
- Runs in any browser — no special hardware needed
Free demo on your own workflow · Custom quote on the same call · No obligation · or chat on WhatsApp
Watch FrontDX for hospitals
See a hospital OPD run on FrontDX — in under a minute
No slides, no jargon. Just the reception desk, the doctor’s screen and the waiting hall working together.
What you’ll see in the video
- Registering a patient and issuing a token in seconds
- The doctor moving a patient from Waiting to Called to Done
- Walk-ins and booked appointments sharing one queue
- The live Now-serving board for your waiting hall
The Waiting Problem
The corridor is where patients decide if they trust you.
Long waits are hard. Waits nobody can see or explain are harder. The patient is often unwell, the attendant is often anxious, and the front desk takes the blame for a queue it cannot control.
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“Kitna time lagega?” — fifty times a day
Without a visible queue, your receptionist becomes a complaints desk instead of a welcome desk.
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Paper slips and shouted names
Names get mispronounced, slips get lost, and a patient who stepped out for water loses their place.
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Empty chambers, full corridors
When the doctor has no live view of who is next, minutes disappear between consultations.
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The same form, every single visit
Returning patients re-write the same details again and again — and the data never reaches your CRM.
How a visit flows
From the front door to the doctor — four calm steps
The same flow works smoothly for a hospital OPD, a clinic, a corporate lobby, or a service counter.
- 1
Welcome
Register the patient or visitor in seconds — or check them in from their booking.
- 2
Token
A token is created and a slip prints, or a status link goes to their phone.
- 3
Wait calmly
The family tracks the turn from the status link and the Now-serving board — no crowding.
- 4
Call & care
The doctor or host taps Call. The visit is closed, fees are recorded and feedback is collected.
FrontDX Features
Everything the front desk needs — nothing it doesn’t
Built around how real OPDs and reception desks work, not around a generic ticket system.
Digital tokens, walk-ins & bookings together
Walk-ins and pre-booked patients share one fair queue. Check a patient in from their booking and the token is created for you.
One-click doctor flow
Waiting → Called → Serving → Done. Skip or recall when a patient steps out. Each doctor sees their own schedule for the day.
Live “Now serving” board
Open the board on a waiting-hall screen so everyone sees whose turn it is — no shouting names across the corridor.
WhatsApp, SMS & email updates
Send booking details and a live status link to the patient’s phone, so the family can wait in comfort. (Channels configured per account.)
Vitals at the desk
Record BP, pulse, temperature, SpO₂ and weight during registration so the doctor starts the consultation informed.
Collect fees at registration
Take consultation fees by cash, card or UPI/QR while checking in, with a reference stored against the visit.
Slips & badges that print right
Print booking slips in thermal, half-A4 or A4. Badge QR codes open the status page and can auto check-in.
Patient happiness tracking
Collect a satisfaction rating after the visit and watch your average climb as waiting gets calmer.
Reports, audit log & CSV
Tokens issued, visits by day and status, exports for accounts, plus an audit trail and webhooks for your own systems.
Role-based access
Reception, doctors and admins each see only what they should. Admins switch FrontDX on per role.
Feeds your CRM
Send a walk-in or booking straight to leads, support tickets, the CRM or the calendar — nothing is typed twice.
Not Just Hospitals
One front-desk platform that speaks your industry’s language
Pick a preset and FrontDX relabels itself — Patient and Doctor, Visitor and Host, Student and Counsellor, Customer and Technician — with the right fields and services for your counter.
OPD, polyclinics, diagnostics, dentalHospitals & Clinics
Register patients in seconds, issue tokens, record vitals and let the doctor call the next patient with one click.
PatientDoctorOPD token
- Walk-ins and appointments in one queue
- BP, pulse, temperature, SpO₂ & weight at registration
- Consultation fee collected at the desk (cash / UPI)
Visitor, vendor and interview check-inCorporate Offices & Campuses
Replace the paper visitor register with photo check-in, printed badges and an instant alert to the host.
VisitorHostVisitor queue
- Visitor photo & printable badge / slip
- QR badge that opens the status page
- Searchable, exportable visit history
Admissions, enquiries, parent visitsSchools, Colleges & Training Institutes
Admission season without the chaos: every enquiry gets a token, a counsellor and a follow-up trail.
Student / ParentCounsellorAdmission queue
- Custom fields for course, class & source
- Book counselling slots in advance
- Every enquiry can flow into your CRM as a lead
Mobile, laptop and appliance service countersRepair & Service Centres
Check in the device, give the customer a token and a status link — and stop answering “is my phone ready?” calls.
CustomerTechnicianService queue
- Service-type presets & custom fields
- Status link shared by WhatsApp / SMS / email
- Link jobs to support tickets
Client meetings, walk-in enquiries, site visitsConsultancies, Real Estate & HR Firms
Make every walk-in feel expected. Capture who they are, who they are meeting and why — then keep the lead.
ClientConsultantMeeting queue
- Walk-in becomes a lead in one click
- Assign a consultant & time slot
- Reminders by WhatsApp, SMS or email
Distributors, importers, trade countersWholesale & B2B Trade Counters
Serve traders in order, know who is waiting for which salesperson, and never lose a repeat buyer’s details.
TraderSalespersonCounter queue
- Fair first-come-first-served tokens
- Repeat-customer lookup by phone
- Daily counter reports & CSV export
ROI & Queue Efficiency Calculator
See how much time FrontDX saves your facility
Eliminate corridor chaos, restore dignity to waiting families, and free up front-desk staff from answering the same question 50 times a day.
Your Facility Details
Daily Patients / Visitors150 people / day
20 (Small clinic)800+ (Busy hospital)
Active Counters / Doctor Chambers4 desks
1 desk20 chambers
Current Average Wait Time45 minutes
15 mins (Organised)120 mins (Crowded)
Why does wait time drop? When walk-ins and pre-bookings share one real-time fair queue, doctors call the next patient in 1 click, and families track queue status via WhatsApp instead of bottlenecking reception.
Projected Monthly Impact with FrontDX
Wait Time per Person
29mins (was 45m)
↓ Saves 16 mins per visit
Monthly Patient Hours Saved
1,200hours
Less anxiety in your corridors
Reception Staff Hours Saved
130hours / mo
No more “Kitna time lagega?” interruptions
Patient Satisfaction
+45%estimated boost
Calm waiting = positive Google reviews
Ready to transform your front desk?
Start with our 30-day free trial on your existing PCs.
Honest Vendor Comparison
How FrontDX compares to alternatives
Whether you are upgrading from paper registers or evaluating clunky hospital HMS modules and overpriced Western visitor systems, see why facilities choose FrontDX.
| Capability / Feature | FrontDX (KeeSpark) Recommended | Paper Register & Slips | Legacy Hospital HMS | Western Visitor Tools |
|---|---|---|---|---|
| Pricing & Entry Cost | ₹499 / $5 mo (Free 30-day trial) | ₹0 upfront (high hidden chaos cost) | ₹50,000 – ₹3,00,000+ upfront | ₹12,000 – ₹40,000 / mo ($150-$500) |
| Hardware Requirements | Any PC, laptop, tablet, smart TV | Paper registers & physical tokens | Proprietary kiosks & local server | Locked to expensive Apple iPads |
| Doctor OPD Flow (Call / Next / Skip / Done) | Complex & slow UI | |||
| Live “Now Serving” TV Display Board | Included (opens on any smart TV browser) | Costly dedicated LED hardware | ||
| WhatsApp & SMS Live Queue Link | Rare / expensive add-on | Email / SMS only (no India WhatsApp) | ||
| Patient Vitals at Desk (BP, Pulse, Temp, SpO₂) | Scattered paper notes | |||
| Desk Fee Collection (Cash, Card, UPI / QR) | Handwritten receipt book | |||
| Multi-Industry Presets (Hospitals, Corporate, Schools) | Corporate offices only | |||
| Slip & Badge Printing (Thermal & A4) | Handwritten slips | Proprietary badge printers only | ||
| Native CRM & Lead Database Integration | Requires Zapier / third-party tools | |||
| Setup & Deployment Time | Under 10 minutes | Immediate manual mess | 3 to 8 weeks | 1 to 2 weeks |
Risk-Free 30-Day Evaluation
No credit card required. Test FrontDX live on your desk before deciding.
Fair, Transparent Pricing
Affordable for clinics, powerful for hospitals
No expensive hardware lock-in. No per-patient charges. Run FrontDX on your existing computers, screens, and printers with our 30-day risk-free trial.
Starter Desk
Ideal for small clinics, single-doctor practices, and corporate reception desks.
₹499/ $5/ month
billed annually (₹4,990/yr)
- Up to 2 Active Counters / Desks
- Digital Token Generation (Walk-ins & Appointments)
- Live “Now Serving” Smart TV Display Board
- Thermal & A4 Slip Printing with QR Code
- Visitor & Patient Registration Log
- Desk Fee Collection Logging (Cash, Card, UPI)
- Unlimited Monthly Visitors / Patients
- Self-service cloud setup in 10 minutes
- Email Support
Most Popular
Clinic & Hospital Pro
Built for multi-doctor OPDs, nursing homes, diagnostic centers & busy counters.
₹1,499/ $18/ month
billed annually (₹14,990/yr)
- Up to 8 Counters / Doctor Chambers
- Everything in Starter Desk, plus:
- WhatsApp & SMS Live Queue Tracking Links
- Doctor Chamber Flow: Call, Next, Hold, Skip, Done
- Patient Vitals at Reception (BP, Pulse, Temp, SpO₂)
- Multi-doctor Daily Schedules & Token Balancing
- Patient Satisfaction Rating & Feedback Stars
- Audit Logs & 1-Click CSV Reception Exports
- Native Sync to KeeSpark CRM & Lead Records
- Priority Phone & WhatsApp Support
Custom Deployment
Enterprise Multi-Branch
For multi-speciality hospital networks, large corporate towers & institutions.
Custom
custom quote tailored to your scale
- Unlimited Counters, Doctors & Branches
- Everything in Clinic & Hospital Pro, plus:
- Centralized Multi-Location Admin Console
- Custom WhatsApp Business API integration
- RFID / Barcode Visitor Badges & Turnstile Gate integration
- Custom Webhooks & REST API to external HMS / ERP
- Dedicated Onboarding Specialist & Staff Training
- 99.9% Uptime SLA & 24/7 Dedicated Support
30-Day Free Trial
Test on your live front desk without paying upfront. See how patients and staff respond.
Zero Hardware Lock-In
No need for $600 iPads or proprietary kiosks. Works on any Windows PC, laptop, Android tablet, or smart TV.
Need a Custom Quote?
Call +91 83100 96157 or message on WhatsApp.
Got Questions?
Frequently asked questions
Everything you need to know about FrontDX, deployment, hardware, and pricing.
FrontDX is front desk and hospital OPD management software from Keespark. It handles registration, appointments, walk-in tokens, the live queue, visitor check-in, reception payments and reports in one simple screen — and it re-labels itself for hospitals, offices, schools, service centres, consultancies and wholesale counters.
Have a unique front-desk workflow?
Whether you manage multiple doctor OPD rooms, diagnostic labs, visitor security gates, or wholesale order queues, our solution architects can walk you through it live.
Live Walkthrough & Price
Book a Live 1-on-1 Demo & Get Your Custom Price
See FrontDX running with your real workflow. Walk away with exact pricing and a 30-day free trial on the same call.
Live Screen Share
Watch patient token generation, doctor call/next queue flow, and smart TV board live in action.
No-Obligation Custom Quote
Transparent pricing based on your counters and doctors. No surprise charges or hardware upsells.
Instant WhatsApp Connect
Need an immediate question answered? Chat with a specialist on WhatsApp
Direct phone helpline: +91 83100 96157 · Email: sales@keespark.com